Better Business Bureau
bbb.org business directory: search businesses by name/category and location across the US and Canada with rating and accreditation filters; read a full business profile with BBB letter grade, accreditation status and dates, complaint and review summaries, alerts and licences; list published complaints with business responses; resolve a pasted bbb.org URL or id to its canonical identity. Reads the server-rendered page state live on every call; bbb.org sits behind a Cloudflare managed challenge which the runner's solver clears.
Try Better Business Bureau now.
Choose an example or ask your own question.
const result = await firecrawl.scrape({
alexandria: {
provider: "bbb-org",
capability: "businesses/search",
options: {
location: "Austin, TX",
query: "plumber",
},
},
});This is a sample shape. Press Run to see live data from Better Business Bureau.
{
"accredited_only": false,
"attribution": "Better Business Bureau (bbb.org)",
"count": 15,
"filters": {
"categories": [
{
"label": "Plumber",
"value": "10113-000"
},
{
"label": "Commercial Plumber",
"value": "10113-100"
},
{
"label": "Plumbing Renovation",
"value": "10113-300"
}
],
"states": [
{
"label": "MA",
"value": "MA"
},
{
"label": "TX",
"value": "TX"
},
{
"label": "VA",
"value": "VA"
}
]
},
"items": [
{
"accreditation_status": null,
"accredited_charity": true,
"address": {
"city": "Austin",
"postal_code": "78753-6003",
"state": "TX",
"street": "8410 Georgian Dr # B"
},
"address_id": "405686",
"bbb_id": "0825",
"business_id": "1000223803",
"categories": [
{
"id": "10113-000",
"name": "Plumber"
},
{
"id": "10113-300",
"name": "Plumbing Renovation"
},
{
"id": "10113-100",
"name": "Commercial Plumber"
}
],
"distance_miles": null,
"id": "0825-1000223803",
"is_accredited": true,
"is_charity": false,
"latitude": 30.3,
"local_bbb": {
"id": "0825",
"name": "BBB Heart of Texas"
},
"location_url": null,
"logo_url": "https://m.bbb.org/prod/ProfileImages/2024/1f7a8bd4-fdd2-45ca-8963-5c246e1d3b85.png",
"longitude": -97.76,
"name": "Calixto Plumbing",
"out_of_business_status": null,
"phones": [
"(512) 945-3143"
],
"primary_category": {
"id": "10113-000",
"name": "Plumber"
},
"rating": "A+",
"rating_score": 98.49,
"result_id": "0825_1000223803_405686",
"service_areas": [
"Bell County, TX",
"Burnet County, TX",
"Lee County, TX"
],
"source_url": "https://www.bbb.org/us/tx/austin/profile/plumber/calixto-plumbing-0825-1000223803"
},
{
"accreditation_status": null,
"accredited_charity": true,
"address": {
"city": "Austin",
"postal_code": "78748-1448",
"state": "TX",
"street": "10415 Old Manchaca Rd Ste 205 # Suit"
},
"address_id": "432144",
"bbb_id": "0825",
"business_id": "1000194310",
"categories": [
{
"id": "10113-000",
"name": "Plumber"
}
],
"distance_miles": null,
"id": "0825-1000194310",
"is_accredited": true,
"is_charity": false,
"latitude": 30.3,
"local_bbb": {
"id": "0825",
"name": "BBB Heart of Texas"
},
"location_url": null,
"logo_url": "https://m.bbb.org/prod/ProfileImages/2025/983b8958-9f7f-4b1d-b15c-fd154b889909.jpg",
"longitude": -97.76,
"name": "Al Mac Plumbing & Gas, LLC",
"out_of_business_status": null,
"phones": [
"(512) 645-8578"
],
"primary_category": {
"id": "10113-000",
"name": "Plumber"
},
"rating": "A+",
"rating_score": 100,
"result_id": "0825_1000194310_432144",
"service_areas": [
"78730",
"78731",
"78732"
],
"source_url": "https://www.bbb.org/us/tx/austin/profile/plumber/al-mac-plumbing-gas-llc-0825-1000194310"
},
{
"accreditation_status": null,
"accredited_charity": true,
"address": {
"city": "Austin",
"postal_code": "78704-0012",
"state": "TX",
"street": "PO Box 40698"
},
"address_id": "445822",
"bbb_id": "0825",
"business_id": "1000237688",
"categories": [
{
"id": "10113-000",
"name": "Plumber"
}
],
"distance_miles": null,
"id": "0825-1000237688",
"is_accredited": true,
"is_charity": false,
"latitude": 30.3,
"local_bbb": {
"id": "0825",
"name": "BBB Heart of Texas"
},
"location_url": null,
"logo_url": "https://m.bbb.org/prod/ProfileImages/2025/604bb2ed-4a9c-46d3-b9f6-22c33a19671f.png",
"longitude": -97.76,
"name": "Abundant Plumbing LLC",
"out_of_business_status": null,
"phones": [
"(512) 201-9978"
],
"primary_category": {
"id": "10113-000",
"name": "Plumber"
},
"rating": "A",
"rating_score": 94,
"result_id": "0825_1000237688_445822",
"service_areas": [
"Hays County, TX",
"Travis County, TX",
"Williamson County, TX"
],
"source_url": "https://www.bbb.org/us/tx/austin/profile/plumber/abundant-plumbing-llc-0825-1000237688"
}
],
"location": "Austin, TX",
"next_page": 2,
"observed_at_ms": 1789483200000,
"page": 1,
"page_size": 15,
"query": "plumber",
"related_categories": [
{
"name": "Plumber",
"url": "https://www.bbb.org/us/tx/austin/category/plumber"
},
{
"name": "Commercial Plumber",
"url": "https://www.bbb.org/us/tx/austin/category/commercial-plumber"
},
{
"name": "Plumbing Renovation",
"url": "https://www.bbb.org/us/tx/austin/category/plumbing-renovation"
}
],
"resolved_location": {
"city": "Austin",
"country": "US",
"display_text": "Austin, TX",
"lat_lng": "30.314613,-97.793745",
"postal_code": "78732",
"state": "TX"
},
"sort": "Relevance",
"source_url": "https://www.bbb.org/search?find_country=USA&find_text=plumber&find_loc=Austin%2C+TX&page=1",
"terms_url": "https://www.bbb.org/terms-of-use",
"total_pages": 15,
"total_results": 2540
}Firecrawl tools
1Ready-made Firecrawl tools that call Better Business Bureau.
Benchmarks
Places benchmarksQuality, speed and cost, last 24 hours, across every agent call to Better Business Bureau through Alexandria.
- Quality
- 99.2%
- Calls answered without a tool error
- Speed
- 45.5 s
- 95% of successful calls finish faster
- Cost
- 5 credits
- Firecrawl credits per call
- Calls
- 128
- Last 24 hours, every Alexandria user
| Tool | Quality | Speed | Calls |
|---|---|---|---|
| Search | 100% | 481 ms | 83 |
| Profile | 97.5% | 45.5 s | 40 |