Firecrawl Alexandria

Reclame Aqui

Name: Reclame Aqui
Creator: Reclame Aqui

Reclame Aqui (reclameaqui.com.br), Brazil's consumer complaints platform: company reputation profiles (score, RA1000/Otimo/Bom/Regular/Ruim/Nao recomendada status, response and solution rates), company search by name or CNPJ, a company's complaints with tabs and pagination, full-text complaint search, single complaint text with the company reply and consumer evaluation, segment tree and best/worst segment rankings. Public read surfaces only; Portuguese (pt-BR) content.

1 Firecrawl tool uses Reclame Aqui

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Find up to five Reclame Aqui company profiles matching Magazine Luiza and compare their reported reputation scores and solution rates.

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Reclame Aqui

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const result = await firecrawl.scrape({
  alexandria: {
    provider: "reclameaqui-com-br",
    capability: "complaints/segment_ranking",
    options: {
      main_segment: "varejo",
      page_size: 3,
      sub_segment: "marketplaces",
      type: "best",
    },
  },
});

2Response example

This is a sample shape. Press Run to see live data from Reclame Aqui.

count: 3
country: BR
language: pt-BR
main_segment: varejo
next_page: 2
observed_at_ms: 1790047709087
page: 1
page_size: 3
pages: 9
sub_segment: marketplaces
total: 27
type: best
url: https://www.reclameaqui.com.br/segmentos/varejo/marketplaces/

answered_rate	complaints_6m	logo	main_segment	name	position	reputation	score	shortname	solved_complaints	solved_rate	sub_segment	unsolved_complaints	url	verified	website
95	56901	raichu-uploads.s3.amazonaws.com/logo_magazine-luiza-loja-online_asIky4.png	varejo	Magazine Luiza - Loja Online	1	RA1000	8.3	magazine-luiza-loja-online	28079	90.8	marketplaces	2845	reclameaqui.com.br/empresa/magazine-luiza-loja-online/	false	magazineluiza.com.br
100	32	raichu-uploads.s3.amazonaws.com/logo_na-web-utilidades_zVYnGW.png	varejo	Na Web Utilidades	2	GREAT	9.4	na-web-utilidades	16	100	marketplaces	0	reclameaqui.com.br/empresa/na-web-utilidades/	false	nawebutilidades.com.br/
100	21	raichu-uploads.s3.amazonaws.com/logo_null_tzDxYO.png	varejo	Mercado Fácil	3	GREAT	9.3	mercado-facil	12	92.3	marketplaces	1	reclameaqui.com.br/empresa/mercado-facil/	false	mercadofacil.com.br/