A tool by Firecrawl · uses 7 tools · Shopping

Brazil marketplace partner reputation check

Use when an ecommerce manager selling in Brazil is choosing a marketplace or logistics partner and wants consumer reputation evidence. Ranks companies in the segment on Reclame Aqui, reads complaint themes and response rates for the shortlist, and benchmarks catalogue prices on Tiendanube stores in the same niche. Produces a partner scorecard with the top complaint risks.

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# Brazil marketplace partner reputation check

For a segment (for example marketplaces or delivery) and two to four candidate partners.

## 1. Where they rank

1. Find the segment pair with @[Reclame Aqui · Segments](alexandria:reclameaqui-com-br/complaints/segments), then read @[Reclame Aqui · Segment ranking](alexandria:reclameaqui-com-br/complaints/segment_ranking). Keep each candidate's position.
2. Read @[Reclame Aqui · Company](alexandria:reclameaqui-com-br/complaints/company) for each candidate: reputation score, response rate, solved share and would-do-business-again share.

## 2. What goes wrong

3. Page @[Reclame Aqui · Company complaints](alexandria:reclameaqui-com-br/complaints/company_complaints) for each candidate and tag complaint themes (late delivery, refund, damaged item, account blocks).
4. Run @[Reclame Aqui · Search complaints](alexandria:reclameaqui-com-br/complaints/search_complaints) with the seller's own risk words, such as `reembolso` or `atraso`, filtered to the candidate's company id, and read two with @[Reclame Aqui · Complaint](alexandria:reclameaqui-com-br/complaints/complaint) to see how the company replies.

## 3. Price context

5. For two independent stores in the same niche, read @[Tiendanube · List products](alexandria:tiendanube-com/products/list_products) to see the price points sellers achieve off-marketplace.

## Write the scorecard

- **Per partner:** rank, reputation score, response and solved rates, top three complaint themes, reply quality.
- **Risk notes:** themes that would hurt the seller directly, like payout delays.
- **Off-marketplace prices:** a short table for context on margin.
- **Sources:** cite each figure to its capability and date. Say what could not be found rather than guessing.
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