Firecrawl Alexandria

Reclame Aqui

Reclame Aqui (reclameaqui.com.br), Brazil's consumer complaints platform: company reputation profiles (score, RA1000/Otimo/Bom/Regular/Ruim/Nao recomendada status, response and solution rates), company search by name or CNPJ, a company's complaints with tabs and pagination, full-text complaint search, single complaint text with the company reply and consumer evaluation, segment tree and best/worst segment rankings. Public read surfaces only; Portuguese (pt-BR) content.

1 Firecrawl tool uses Reclame Aqui

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Reclame Aqui
TRY ASKING
1Request
string

Return only this main segment (shortname). Unknown shortnames are not_found.

5 credits
Codefollows the fields above
const result = await firecrawl.scrape({
  alexandria: {
    provider: "reclameaqui-com-br",
    capability: "complaints/segments",
    options: {
      main_segment: "varejo",
    },
  },
});
2Response example

This is a sample shape. Press Run to see live data from Reclame Aqui.

count
1
country
BR
language
pt-BR
observed_at_ms
1790047714157
childrenidshortnametitle
31varejoVarejo

Quality, speed and cost, last 24 hours, across every agent call to Reclame Aqui through Alexandria.

Quality
89.2%
Calls answered without a tool error
Speed
45.5 s
95% of successful calls finish faster
Cost
5 credits
Firecrawl credits per call
Calls
316
Last 24 hours, every Alexandria user
Quality and speed of each tool, last 24 hours
ToolQualitySpeedCalls
Search companies100%876 ms89
Search complaints98.7%45.5 s77
Company98.2%45.5 s56
Company complaints43.6%45.5 s55
Complaint96.3%682 ms27
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One API key for the live web and every provider in Alexandria.
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